Effective Date: February 15, 2025
At GraphicsWize.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and how we protect your privacy while using our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Identification Information: This may include your name, email address, phone number, and other details that you provide to us when filling out forms or communicating with us via email, live chat, or phone.
- Payment Information: If you make a purchase or payment for services, we may collect payment details such as billing address and payment method. However, payment information is processed through secure third-party payment processors and is not stored by us.
- Usage Data: We collect information about how you interact with our website, such as IP addresses, browser type, device type, pages visited, and time spent on the website. This information is used to analyze website traffic and improve our services.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our website and provide a more personalized experience (refer to our Cookies Policy for more details).
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process your orders and provide graphic design services.
- To respond to your inquiries, requests, and support queries.
- To send you important information related to your orders or account, such as service updates, revisions, or delivery status.
- To improve our website, services, and user experience.
- To communicate with you regarding promotions, offers, and other marketing activities (if you have opted in to receive such communications).
- To comply with legal obligations or enforce our terms and conditions.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information when you place an order, submit a form, or access your account. These security measures include encryption, secure servers, and access control. However, no method of transmitting or storing data is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering services, or performing other tasks related to our business. These providers are obligated to keep your information confidential and secure.
- Legal Compliance: We may disclose your personal information when required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if your information is transferred in such a case.
5. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal requirements.
- Opt-out of Marketing Communications: If you no longer wish to receive marketing emails or promotional materials from us, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise your rights or for any other privacy-related concerns, please contact us at:
- Email: contact@graphicswize.com
- Support Email: support@graphicswize.com
- Queries: hi@graphicswize.com
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review this page periodically for any updates. Your continued use of our website after changes to this policy will be deemed as your acceptance of those changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: contact@graphicswize.com
- Support Email: support@graphicswize.com
- Queries: hi@graphicswize.com